Remote assistance on BYOD
Click & connect to collaborate
Cooperate remotely on any device, using a secured link in a web browser (Chrome, Safari, Edge).
Device agnostic
Works on any connected device (smartphone, tablet or PC)
Easy & fast setup
Browser-based, no app installation is required
Low total cost of ownership
Guest invites
Invitations including a link can be sent by SMS or email
Device agnostic
Works on any connected device (smartphone, tablet or PC)
Easy & fast setup
Browser-based, no app installation is required
Low total cost of ownership
Guest invites
Invitations including a connection link can be sent by SMS or email
Key features
Show up to 4 video streams
Users can share up to 4 different POVs such as a thermal camera. Each view can be controlled remotely (pan-tilt-zoom, white balance, flashlight, …) to improve understanding and accelerate problem-solving.
Click and connect to collaborate
Without downloading an app, connect instantly by clicking on a secure invitation link, received by SMS or email.
Locate onsite workers instantly
Find your remote worker in real-time by sending him a geolocation request.
Show up to 4 video streams
Click and connect to collaborate
Locate onsite workers instantly
- Browser-based
• Compatible browsers: Chrome, Safari and Edge
• One-to-one and conference video calls either in HD or in challenging low-bandwidth environments
• Up to 4 video streams in conference calls: to share 4 different point of views. Each view can be
controlled remotely to improve understanding
• Guest invitation by email or sms
• Conference waiting room
• Confidential mode: added security option that prohibits users from storing any call data or media
• Presence list: see who is online and search your contact list for instant collaboration - Shared workspace: collaborative board, zoom, pointer in the video stream, import images and
PDF’s, screen sharing, annotations (text, draw, arrows, take pictures, etc.) - Control the frontline worker’s camera remotely: zoom, take a picture, flashlight, white balance
and color temperature, camera selection, mute / unmute, etc - Instant messaging
- Geolocation of the frontline worker according to your data security policy
- Flexible integration options:
• A link within XpertEye to up to two 3rd party apps
• iFrame
• Co-branding
• Customized data session IDs - Supported languages: Arabic, Chinese, Czech, Dutch, English, French, German, Hindi, Italian,
Japanese, Korean, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Tamil, Thai, Turkish - Flexible deployment options:
• Device agnostic
• Connectivity options: 4G, 5G, WiFi and satellite connection
• Use in explosive environments: Available on ATEX Zone 1, IECEx Zone 1 and CSA C1 D1 compatible
devices
• SaaS, on-premises, private cloud scalable hosting and closed network
• SSO compatibility (SAML V2 Open ID Connect)
• Capabilities available to customize the application - Secure communication flows (refer to technical documentation):
• Application hosted on secure datacenters
• AMA does not store any client data on its servers. All data (pictures, videos, documents, text,annotations)
exchanged during a call are deleted once the XpertEye call is finished.
• XpertEye uses TLS encryption technology for data protection
Supported devices
Smartphone (Android, iOS) – Tablet (Android, iOS) – Computer (Windows, macOS, Linux)
Ready to get started?
Schedule your demo
Book your personal demo with one of our project managers right here.
Get your XpertEye Lite License Pack
Enjoy a one-to-one HD video call with one XpertEye license or a conference video call by combining several licenses.
