Customer service
Customer service
Simple. Seamless. Secure.
Show your commitment to customer satisfaction and build loyalty by integrating video assistance into your workflows. Provide step-by-step instructions to quickly diagnose, troubleshoot and solve issues. You can also schedule a session with the customer at their preferred time, providing assistance at their convenience.
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Save time and resources
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Speed up the resolution
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Improve the quality of the information collected
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Enhance customer satisfaction
After-sales service
Video collaboration for after-sales service allows real-time visual communication. This enables efficient issue diagnosis, remote assistance, and personalized support, leading to faster problem resolution and increased customer satisfaction.
Contact centers
Remote assistance enables agents to remotely diagnose, troubleshoot, and resolve issues quickly. This efficient and convenient approach saves time, reduces costs, and ensures prompt support for customers, enhancing their overall satisfaction.
Emergency call centers
The emergency medical dispatcher can securely share a link via SMS or email with the caller. With a simple click and without downloading an app, the caller can accept the invitation, allowing the dispatcher to observe the situation through the camera of the caller’s smartphone.
We are making a difference
See what our clients say and witness firsthand how our applications are driving change and delivering remarkable results.
Orange Viessmann
CODIS SDIS 72
Are you interested in exploring how our applications might fit your specific needs?
Don’t hold back. Engage in a conversation with our dedicated team today and let’s discover together how we can enhance your business operations.
