Connecting frontline workers to expertise anytime, anywhere
Turn your frontline worker into an instant expert through live, visual, and audio support from a remote specialist that shares his specific technical know-how to clear doubts and solve complex tasks effectively together.
Equipment setup & maintenance
Remote assistance empowers experts to guide technicians through equipment setup effortlessly. With real-time visual support, remote experts can identify and resolve issues, saving time and costs, while empowering technicians to handle technical challenges efficiently.
Remote assistance becomes a lifeline when dealing with technical problems or equipment malfunctions. Support teams use video feeds to remotely diagnose issues, leading to quick identification of root causes and prompt solutions, minimizing downtime.
During emergencies like system failures or network outages, remote assistance connects users with remote experts for prompt guidance, ensuring business continuity and minimizing disruptions. It saves time, money, and frustration by addressing efficiently software glitches, hardware malfunctions, or network connectivity issues.
We are making a difference.
See what our clients say and witness firsthand how our applications are driving change and delivering remarkable results.
Energy Transition Director
Air Liquide leverages the power of external innovation partners to accelerate and achieve its digital transformation goals. Key partners like AMA bring great value in terms of usage, new practices, and technologies.
Thanks to smart glasses, we can look over the shoulder of the engineer, give him instructions, and control immediately if the instructions are implemented correctly. Once you have tried it, you will not want to do without it ever again.
We have been using XpertEye solutions for two years now. As a result, maintenance can be performed quickly and efficiently, and instrument uptime has been increased. Furthermore, with the solutions from AMA, we have now the possibility to further expand and improve our internal and external service.