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Frequently asked questions
What is live translation?
Can multiple users choose different languages in the same call?
Yes! Each participant can set their own input and output languages, ensuring a personalized experience for everyone.
How accurate are the translations?
Our AI uses advanced natural language processing and contextual analysis to provide highly accurate translations. However, for industry-specific terms or jargon, it’s recommended to tailor the system with custom vocabulary to improve translation precision.
When should I use speech-to-text (subtitles) instead of speech-to-speech?
Speech-to-text subtitles are particularly useful in noisy environments like industrial sites, where hearing audio translations may be difficult. Subtitles ensure clarity and prevent miscommunication.
How many languages does XpertEye's live translation supports?
Live translation is available in English, French, German, and Spanish with more languages coming soon.
Is the feature secure and private?
Absolutely. Our translation feature adheres to stringent security standards, including GDPR compliance and ISO 27001 certification, to ensure the privacy of your conversations.
Can I use live translation with any device?
Live translation is fully integrated into the XpertEye platform and works on all compatible devices, including smart glasses, tablets, and laptops.
How can I get live translation for my team?
Contact our sales team to discuss integrating live translation into your XpertEye solution. We’ll guide you through setup and customization for your specific needs.
Is live translation included in the free trial?
Live translation is exclusively available for Pro and Enterprise users and is not included in the free trial.
No credit card is needed.
If your company is already using XpertEye, please contact your AMA project manager so that they can set up an account for you.