Professional Services
Experience the power of AMA’s Professional Services to unlock the full potential of XpertEye.
AI customization and integration
Tailor XpertEye to fit your exact business needs with the expertise of our AI specialists. From crafting custom AI prompts to integrating your data seamlessly, we ensure every feature works for you.
- Leverage the full capabilities of Merlin by integrating your knowledge base for precise and contextual answers.
- Expand the horizons of live translation by adding your requested languages, ensuring global collaboration.
- Automate routine tasks with custom forms and reports tailored to your workflows.
- Easily connect XpertEye to applications like Microsoft Teams, Outlook, OneDrive, and Forms—or any other platform you rely on.
- Simplify integration with our user-friendly APIs, and if needed, our team is ready to assist with any custom requirements.
Co-development
Collaborate with AMA to co-develop innovative products tailored to your industry’s needs. We work hand-in-hand with our partners and customers to design cutting-edge solutions that solve complex challenges.
For example, we partnered with DroneAct to develop SeeAll Suricate, an interconnected, autonomous, and intelligent monitoring device designed to provide 24/7 perimeter security for sensitive sites. Scopex, a distributor of industry-leading security equipment and technologies, will distribute the SeeAll Suricate. This collaboration demonstrates our commitment to creating impactful solutions through co-development.
Seamless operations with AMA
From tailored solutions to reliable support, our Professional Services are designed to transform your operations. Whether it’s customizing AI, onboarding your team, or providing expert assistance, we ensure XpertEye works as hard as you do.
Custom training and onboarding
Master the ins and outs of XpertEye with our comprehensive training programs, designed to prepare your team for success.
- On-site training: Hands-on sessions delivered over half a day for practical learning.
- Remote training: Concise 2–3 hour sessions tailored to your team’s needs.
- Level 1 support training: Equip key users and project managers to independently handle basic troubleshooting, ensuring minimal downtime and greater autonomy.
Technical support and maintenance
Rely on our dedicated support team to keep XpertEye running seamlessly. From solving the technical issues you may be experiencing to keeping your software up to date, we’re here to support you every step of the way.
- Get help through live chat, email, phone, or our Knowledge Center whenever you need it.
- Stay informed with the XpertEye Status Page, offering real-time updates on service health, scheduled maintenance, and incident reports.
- Enjoy proactive software maintenance and troubleshooting, so you can focus on what matters most.