Assisted Reality
Web-based remote assistance on your own device
| Pricing | 82,5€/month/ 3 users 24 month commitment, invoiced annually |
Video calls
Up to 4 video streams in one-to-one calls and conference calls
Shared workspace
Collaborative board, zoom, pointer in the video stream and on the board, import images and PDFs, screen sharing, annotations (text, drawings, arrows, etc.), take pictures
Control the camera remotely
Zoom, take a picture, flashlight, white balance, color temperature, etc.
Geolocation
Guest invitations
Supported hardware
Device agnostic (smartphone, tablet or PC)
Connectivity options
3G, 4G, 5G, WiFi, and satellite connection
Supported languages
Arabic, Chinese, Czech, Dutch, English, French, German, Hindi, Italian, Japanese, Korean, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Tamil, Thai, Turkish
Hands-free collaboration with smart glasses and voice control
Video calls
One-to-one calls and conference calls
Shared workspace
Collaborative board from remote, view shared documents and videos within the smart glasses’ screen, take pictures with the smart glasses, zoom from remote, make annotations (text, draw, arrows, etc.) from remote
Voice control
Supported hardware
RealWear Navigator 500 and HMT-1Z1, Moziware cimo
Connectivity options
WiFi
3G, 4G with dongle
Supported languages
Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Thai
Remote assistance with a smartphone and external video sources
Video calls
Up to 4 video streams in one-to-one calls and conference calls
Shared workspace
Collaborative board, zoom, pointer in the video stream and on the board, import images and PDFs, screen sharing, annotations (text, drawings, arrows, etc.), take pictures remotely from different cameras
Control the different video sources remotely
Zoom, take a picture, flashlight, white balance, color temperature, etc.
Standalone mode
Record videos and photos in standalone mode
Geolocation
Guest invitations
Supported hardware
Smartphone/tablet: Samsung Galaxy A52, Galaxy Activ Tab 3, most mid-range and high-end smartphones
Supported external video sources
Smart glasses: RealWear Navigator 500, Vuzix M400, LLVision GLXSS SE, Iristick.H1, etc.
Other cameras: PTZ camera, borescope, endoscope, microscope, thermal camera, earscope, dermatoscope, etc.
Connectivity options
3G, 4G, 5G, WiFi, and satellite connection
Supported languages
Arabic, Chinese, Czech, Dutch, English, French, German, Hindi, Italian, Japanese, Korean, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Tamil, Thai, Turkish
Web-based remote assistance on your own device
| Pricing | 82,5€/month/ 2 users invoiced annually |
Video calls
Up to 4 video streams in one-to-one calls and conference calls
Shared workspace
Collaborative board, zoom, pointer in the video stream and on the board, import images and PDFs, screen sharing, annotations (text, drawings, arrows, etc.), take pictures
Control the camera remotely
Zoom, take a picture, flashlight, white balance, color temperature, etc.
Geolocation
Guest invitations
Supported hardware
Device agnostic (smartphone, tablet or PC)
Connectivity options
3G, 4G, 5G, WiFi, and satellite connection
Supported languages
Arabic, Chinese, Czech, Dutch, English, French, German, Hindi, Italian, Japanese, Korean, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Tamil, Thai, Turkish
Hands-free collaboration with smart glasses and voice control
Video calls
One-to-one calls and conference calls
Shared workspace
Collaborative board from remote, view shared documents and videos within the smart glasses’ screen, take pictures with the smart glasses, zoom from remote, make annotations (text, draw, arrows, etc.) from remote
Voice control
Supported hardware
RealWear Navigator 500 and HMT-1Z1, Moziware cimo
Connectivity options
WiFi
3G, 4G with dongle
Supported languages
Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Thai
Remote assistance with a smartphone and external video sources
Video calls
Up to 4 video streams in one-to-one calls and conference calls
Shared workspace
Collaborative board, zoom, pointer in the video stream and on the board, import images and PDFs, screen sharing, annotations (text, drawings, arrows, etc.), take pictures remotely from different cameras
Control the different video sources remotely
Zoom, take a picture, flashlight, white balance, color temperature, etc.
Standalone mode
Record videos and photos in standalone mode
Geolocation
Guest invitations
Supported hardware
Smartphone/tablet: Samsung Galaxy A52, Galaxy Activ Tab 3, most mid-range and high-end smartphones
Supported external video sources
Smart glasses: RealWear Navigator 500, Vuzix M400, LLVision GLXSS SE, Iristick.H1, etc.
Other cameras: PTZ camera, borescope, endoscope, microscope, thermal camera, earscope, dermatoscope, etc.
Connectivity options
3G, 4G, 5G, WiFi, and satellite connection
Supported languages
Arabic, Chinese, Czech, Dutch, English, French, German, Hindi, Italian, Japanese, Korean, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Tamil, Thai, Turkish
If you do not know which solution will help achieve your goals best...
Frequently Asked Questions
We offer annual subscriptions that can only be paid upfront by credit card (Visa, Mastercard, and American Express). We do not accept PayPal.
XpertEye licenses are billed annually and upfront by default. We have found that customers who commit to a full year of using XpertEye will better take advantage of all its functionalities and will have more successful remote assistance projects.
If you ever decide that XpertEye isn’t the best remote assistance solution for your business, simply cancel your account. We do not offer refunds.
We take data security very seriously. Our solution is hosted on datacenters that are HIPAA and HDS compliant. They do not store any data and meet all the requirements for sensitive health data transmission. All data (pictures, videos, documents, text, annotations) exchanged during a call are deleted once the XpertEye call is finished. Furthermore, XpertEye uses end-to-end encryption technology for data protection.
All XpertEye users have access to the XpertEye support website https://support.amaxperteye.com/ and will receive assistance from a dedicated project manager for a smooth and successful onboarding process.
