{"id":14763,"date":"2020-07-29T16:53:40","date_gmt":"2020-07-29T14:53:40","guid":{"rendered":"https:\/\/www.amaxperteye.com\/?p=14763"},"modified":"2020-07-29T16:55:25","modified_gmt":"2020-07-29T14:55:25","slug":"remote-maintenance-with-smart-glasses-practical-experiences","status":"publish","type":"post","link":"https:\/\/www.amaxperteye.com\/de\/2020\/07\/29\/remote-maintenance-with-smart-glasses-practical-experiences\/","title":{"rendered":"Remote Maintenance with Smart Glasses \u2013 Practical Experiences"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row rt_row_background_width=&#8220;default&#8220; rt_row_style=&#8220;default-style&#8220; rt_row_borders=&#8220;&#8220; rt_row_paddings=&#8220;true&#8220; rt_bg_effect=&#8220;classic&#8220; rt_bg_image_repeat=&#8220;repeat&#8220; rt_bg_size=&#8220;cover&#8220; rt_bg_position=&#8220;right top&#8220; rt_bg_attachment=&#8220;scroll&#8220; rt_bg_video_format=&#8220;self-hosted&#8220;][vc_column rt_wrp_col_paddings=&#8220;false&#8220; rt_border_top=&#8220;&#8220; rt_border_bottom=&#8220;&#8220; rt_border_left=&#8220;&#8220; rt_border_right=&#8220;&#8220; rt_border_top_mobile=&#8220;&#8220; rt_border_bottom_mobile=&#8220;&#8220; rt_border_left_mobile=&#8220;&#8220; rt_border_right_mobile=&#8220;&#8220; rt_bg_image_repeat=&#8220;repeat&#8220; rt_bg_size=&#8220;auto auto&#8220; rt_bg_position=&#8220;right top&#8220; rt_bg_attachment=&#8220;scroll&#8220;][vc_column_text]<strong>When Sack &amp; Kiesselbach investigated the new opportunities offered by<\/strong><\/p>\n<p>smart glasses regarding maintenance work carried out via a computer in Meerbusch, they had no idea how quickly COVID-19 was to make international travel impossible\u2026<br \/>\n\u2018Actually\u2019, says Markus Schlein, CEO of Sack &amp; Kiesselbach, \u2018we were only looking for a way to make remote maintenance easier. It\u2019s so stupid to fly thousands of kilometres only to discover that the problem arose simply from a little thing that hadn\u2019t been done right. That generates unnecessary costs and is harmful to the environment. Thanks to our new smart glasses, we can look over the shoulder of the engineer and give him instructions, and we can control immediately if the instructions were implemented correctly. Communication is as simple as if everyone involved were in the same room.\u2019<\/p>\n<p><strong>Virtual Reality \u2013 Augmented Reality \u2013 Assisted Reality<\/strong><\/p>\n<p>So what exactly are \u2018smart glasses\u2019? The term is not among those that are repeated over and over when talking about new forms of perception.<br \/>\nIt\u2019s clear that smart glasses have nothing to do with virtual reality. Virtual reality (VR) is used, among other things, for the development of machines that are to be adapted to the customer\u2019s needs. At the World Money Fair 2020 in Berlin, Sack &amp; Kiesselbach used VR to present a customised TMA350 that had already been delivered to the customer and could therefore not be brought to the fair.<br \/>\nVirtual reality enables clients to examine a 3D model of any machine in the virtual space from all sides, they can even look inside in order to make specific requests before the production even starts.[\/vc_column_text][vc_btn title=&#8220;Mehr&#8220; style=&#8220;outline-custom&#8220; outline_custom_color=&#8220;#ef7a7d&#8220; outline_custom_hover_background=&#8220;#ef7a7d&#8220; outline_custom_hover_text=&#8220;#ffffff&#8220; align=&#8220;center&#8220; link=&#8220;url:https%3A%2F%2Fwww.amaxperteye.com%2Fwp-content%2Fuploads%2F2020%2F07%2FRemote-maintenance-with-smart-glasses-AMA-Xperteye-Mint-News-Quartely.pdf||target:%20_blank|&#8220;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row rt_row_background_width=&#8220;default&#8220; rt_row_style=&#8220;default-style&#8220; rt_row_borders=&#8220;&#8220; rt_row_paddings=&#8220;true&#8220; rt_bg_effect=&#8220;classic&#8220; rt_bg_image_repeat=&#8220;repeat&#8220; rt_bg_size=&#8220;cover&#8220; rt_bg_position=&#8220;right top&#8220; rt_bg_attachment=&#8220;scroll&#8220; rt_bg_video_format=&#8220;self-hosted&#8220;][vc_column rt_wrp_col_paddings=&#8220;false&#8220; rt_border_top=&#8220;&#8220; rt_border_bottom=&#8220;&#8220; rt_border_left=&#8220;&#8220; rt_border_right=&#8220;&#8220; rt_border_top_mobile=&#8220;&#8220; rt_border_bottom_mobile=&#8220;&#8220; rt_border_left_mobile=&#8220;&#8220; [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":14759,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","inline_featured_image":false,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[97],"tags":[],"class_list":["post-14763","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-press"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Remote Maintenance with Smart Glasses \u2013 Practical Experiences - AMA XpertEye<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.amaxperteye.com\/de\/2020\/07\/29\/remote-maintenance-with-smart-glasses-practical-experiences\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Remote Maintenance with Smart Glasses \u2013 Practical Experiences - AMA XpertEye\" \/>\n<meta property=\"og:description\" content=\"[vc_row rt_row_background_width=&#8220;default&#8220; rt_row_style=&#8220;default-style&#8220; rt_row_borders=&#8220;&#8220; rt_row_paddings=&#8220;true&#8220; rt_bg_effect=&#8220;classic&#8220; rt_bg_image_repeat=&#8220;repeat&#8220; rt_bg_size=&#8220;cover&#8220; rt_bg_position=&#8220;right top&#8220; rt_bg_attachment=&#8220;scroll&#8220; rt_bg_video_format=&#8220;self-hosted&#8220;][vc_column rt_wrp_col_paddings=&#8220;false&#8220; rt_border_top=&#8220;&#8220; rt_border_bottom=&#8220;&#8220; rt_border_left=&#8220;&#8220; rt_border_right=&#8220;&#8220; rt_border_top_mobile=&#8220;&#8220; rt_border_bottom_mobile=&#8220;&#8220; rt_border_left_mobile=&#8220;&#8220; [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.amaxperteye.com\/de\/2020\/07\/29\/remote-maintenance-with-smart-glasses-practical-experiences\/\" \/>\n<meta property=\"og:site_name\" content=\"AMA XpertEye\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/AMAXpertEyeGroup\/\" \/>\n<meta property=\"article:published_time\" content=\"2020-07-29T14:53:40+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-07-29T14:55:25+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.amaxperteye.com\/wp-content\/uploads\/2020\/07\/remote-assistance-ama-xperteye-.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"712\" \/>\n\t<meta property=\"og:image:height\" content=\"375\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"AMA XpertEye\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@AMA_XPERTEYE\" \/>\n<meta name=\"twitter:site\" content=\"@AMA_XPERTEYE\" \/>\n<meta name=\"twitter:label1\" content=\"Verfasst von\" \/>\n\t<meta name=\"twitter:data1\" content=\"AMA XpertEye\" \/>\n\t<meta name=\"twitter:label2\" content=\"Gesch\u00e4tzte Lesezeit\" \/>\n\t<meta name=\"twitter:data2\" content=\"2\u00a0Minuten\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.amaxperteye.com\/de\/2020\/07\/29\/remote-maintenance-with-smart-glasses-practical-experiences\/\",\"url\":\"https:\/\/www.amaxperteye.com\/de\/2020\/07\/29\/remote-maintenance-with-smart-glasses-practical-experiences\/\",\"name\":\"Remote Maintenance with Smart Glasses \u2013 Practical Experiences - AMA XpertEye\",\"isPartOf\":{\"@id\":\"https:\/\/www.amaxperteye.com\/de\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.amaxperteye.com\/de\/2020\/07\/29\/remote-maintenance-with-smart-glasses-practical-experiences\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.amaxperteye.com\/de\/2020\/07\/29\/remote-maintenance-with-smart-glasses-practical-experiences\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.amaxperteye.com\/wp-content\/uploads\/2020\/07\/remote-assistance-ama-xperteye-.jpg\",\"datePublished\":\"2020-07-29T14:53:40+00:00\",\"dateModified\":\"2020-07-29T14:55:25+00:00\",\"author\":{\"@id\":\"https:\/\/www.amaxperteye.com\/de\/#\/schema\/person\/d508a8f13300891d82e4df1584fdb23d\"},\"breadcrumb\":{\"@id\":\"https:\/\/www.amaxperteye.com\/de\/2020\/07\/29\/remote-maintenance-with-smart-glasses-practical-experiences\/#breadcrumb\"},\"inLanguage\":\"de\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.amaxperteye.com\/de\/2020\/07\/29\/remote-maintenance-with-smart-glasses-practical-experiences\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"de\",\"@id\":\"https:\/\/www.amaxperteye.com\/de\/2020\/07\/29\/remote-maintenance-with-smart-glasses-practical-experiences\/#primaryimage\",\"url\":\"https:\/\/www.amaxperteye.com\/wp-content\/uploads\/2020\/07\/remote-assistance-ama-xperteye-.jpg\",\"contentUrl\":\"https:\/\/www.amaxperteye.com\/wp-content\/uploads\/2020\/07\/remote-assistance-ama-xperteye-.jpg\",\"width\":712,\"height\":375},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.amaxperteye.com\/de\/2020\/07\/29\/remote-maintenance-with-smart-glasses-practical-experiences\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\/\/www.amaxperteye.com\/de\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Remote Maintenance with Smart Glasses \u2013 Practical Experiences\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.amaxperteye.com\/de\/#website\",\"url\":\"https:\/\/www.amaxperteye.com\/de\/\",\"name\":\"AMA XpertEye\",\"description\":\"Digital Accelerator\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.amaxperteye.com\/de\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"de\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.amaxperteye.com\/de\/#\/schema\/person\/d508a8f13300891d82e4df1584fdb23d\",\"name\":\"AMA XpertEye\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"de\",\"@id\":\"https:\/\/www.amaxperteye.com\/de\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/82adffe1e86617b8f077fa74271f1ba0?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/82adffe1e86617b8f077fa74271f1ba0?s=96&d=mm&r=g\",\"caption\":\"AMA XpertEye\"},\"description\":\"With over 5 years of proven experience in remote assistance solutions, AMA is helping medical and industrial organizations of all sizes to accelerate their smart workplace transformation. Our market-leading XpertEye Assisted Reality platform has been deployed in more than 80 countries, addressing a wide range of applications like remote diagnostics, inspection, scheduling and workflow management. These unequaled remote and interactive collaboration solutions empower our customers to improve productivity, speed up resolution time, and maximize uptime. Our worldwide presence \u2013with offices in France, Germany, Romania, UK, USA, China and Hong-Kong -allows us to work in every time zone and reach our customers wherever they are.\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Remote Maintenance with Smart Glasses \u2013 Practical Experiences - AMA XpertEye","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.amaxperteye.com\/de\/2020\/07\/29\/remote-maintenance-with-smart-glasses-practical-experiences\/","og_locale":"de_DE","og_type":"article","og_title":"Remote Maintenance with Smart Glasses \u2013 Practical Experiences - AMA XpertEye","og_description":"[vc_row rt_row_background_width=&#8220;default&#8220; rt_row_style=&#8220;default-style&#8220; rt_row_borders=&#8220;&#8220; rt_row_paddings=&#8220;true&#8220; rt_bg_effect=&#8220;classic&#8220; rt_bg_image_repeat=&#8220;repeat&#8220; rt_bg_size=&#8220;cover&#8220; rt_bg_position=&#8220;right top&#8220; rt_bg_attachment=&#8220;scroll&#8220; rt_bg_video_format=&#8220;self-hosted&#8220;][vc_column rt_wrp_col_paddings=&#8220;false&#8220; rt_border_top=&#8220;&#8220; rt_border_bottom=&#8220;&#8220; rt_border_left=&#8220;&#8220; rt_border_right=&#8220;&#8220; rt_border_top_mobile=&#8220;&#8220; rt_border_bottom_mobile=&#8220;&#8220; rt_border_left_mobile=&#8220;&#8220; [&hellip;]","og_url":"https:\/\/www.amaxperteye.com\/de\/2020\/07\/29\/remote-maintenance-with-smart-glasses-practical-experiences\/","og_site_name":"AMA XpertEye","article_publisher":"https:\/\/www.facebook.com\/AMAXpertEyeGroup\/","article_published_time":"2020-07-29T14:53:40+00:00","article_modified_time":"2020-07-29T14:55:25+00:00","og_image":[{"width":712,"height":375,"url":"https:\/\/www.amaxperteye.com\/wp-content\/uploads\/2020\/07\/remote-assistance-ama-xperteye-.jpg","type":"image\/jpeg"}],"author":"AMA XpertEye","twitter_card":"summary_large_image","twitter_creator":"@AMA_XPERTEYE","twitter_site":"@AMA_XPERTEYE","twitter_misc":{"Verfasst von":"AMA XpertEye","Gesch\u00e4tzte Lesezeit":"2\u00a0Minuten"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.amaxperteye.com\/de\/2020\/07\/29\/remote-maintenance-with-smart-glasses-practical-experiences\/","url":"https:\/\/www.amaxperteye.com\/de\/2020\/07\/29\/remote-maintenance-with-smart-glasses-practical-experiences\/","name":"Remote Maintenance with Smart Glasses \u2013 Practical Experiences - AMA XpertEye","isPartOf":{"@id":"https:\/\/www.amaxperteye.com\/de\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.amaxperteye.com\/de\/2020\/07\/29\/remote-maintenance-with-smart-glasses-practical-experiences\/#primaryimage"},"image":{"@id":"https:\/\/www.amaxperteye.com\/de\/2020\/07\/29\/remote-maintenance-with-smart-glasses-practical-experiences\/#primaryimage"},"thumbnailUrl":"https:\/\/www.amaxperteye.com\/wp-content\/uploads\/2020\/07\/remote-assistance-ama-xperteye-.jpg","datePublished":"2020-07-29T14:53:40+00:00","dateModified":"2020-07-29T14:55:25+00:00","author":{"@id":"https:\/\/www.amaxperteye.com\/de\/#\/schema\/person\/d508a8f13300891d82e4df1584fdb23d"},"breadcrumb":{"@id":"https:\/\/www.amaxperteye.com\/de\/2020\/07\/29\/remote-maintenance-with-smart-glasses-practical-experiences\/#breadcrumb"},"inLanguage":"de","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.amaxperteye.com\/de\/2020\/07\/29\/remote-maintenance-with-smart-glasses-practical-experiences\/"]}]},{"@type":"ImageObject","inLanguage":"de","@id":"https:\/\/www.amaxperteye.com\/de\/2020\/07\/29\/remote-maintenance-with-smart-glasses-practical-experiences\/#primaryimage","url":"https:\/\/www.amaxperteye.com\/wp-content\/uploads\/2020\/07\/remote-assistance-ama-xperteye-.jpg","contentUrl":"https:\/\/www.amaxperteye.com\/wp-content\/uploads\/2020\/07\/remote-assistance-ama-xperteye-.jpg","width":712,"height":375},{"@type":"BreadcrumbList","@id":"https:\/\/www.amaxperteye.com\/de\/2020\/07\/29\/remote-maintenance-with-smart-glasses-practical-experiences\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/www.amaxperteye.com\/de\/"},{"@type":"ListItem","position":2,"name":"Remote Maintenance with Smart Glasses \u2013 Practical Experiences"}]},{"@type":"WebSite","@id":"https:\/\/www.amaxperteye.com\/de\/#website","url":"https:\/\/www.amaxperteye.com\/de\/","name":"AMA XpertEye","description":"Digital Accelerator","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.amaxperteye.com\/de\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"de"},{"@type":"Person","@id":"https:\/\/www.amaxperteye.com\/de\/#\/schema\/person\/d508a8f13300891d82e4df1584fdb23d","name":"AMA XpertEye","image":{"@type":"ImageObject","inLanguage":"de","@id":"https:\/\/www.amaxperteye.com\/de\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/82adffe1e86617b8f077fa74271f1ba0?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/82adffe1e86617b8f077fa74271f1ba0?s=96&d=mm&r=g","caption":"AMA XpertEye"},"description":"With over 5 years of proven experience in remote assistance solutions, AMA is helping medical and industrial organizations of all sizes to accelerate their smart workplace transformation. Our market-leading XpertEye Assisted Reality platform has been deployed in more than 80 countries, addressing a wide range of applications like remote diagnostics, inspection, scheduling and workflow management. These unequaled remote and interactive collaboration solutions empower our customers to improve productivity, speed up resolution time, and maximize uptime. Our worldwide presence \u2013with offices in France, Germany, Romania, UK, USA, China and Hong-Kong -allows us to work in every time zone and reach our customers wherever they are."}]}},"_links":{"self":[{"href":"https:\/\/www.amaxperteye.com\/de\/wp-json\/wp\/v2\/posts\/14763","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.amaxperteye.com\/de\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.amaxperteye.com\/de\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.amaxperteye.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.amaxperteye.com\/de\/wp-json\/wp\/v2\/comments?post=14763"}],"version-history":[{"count":2,"href":"https:\/\/www.amaxperteye.com\/de\/wp-json\/wp\/v2\/posts\/14763\/revisions"}],"predecessor-version":[{"id":14765,"href":"https:\/\/www.amaxperteye.com\/de\/wp-json\/wp\/v2\/posts\/14763\/revisions\/14765"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.amaxperteye.com\/de\/wp-json\/wp\/v2\/media\/14759"}],"wp:attachment":[{"href":"https:\/\/www.amaxperteye.com\/de\/wp-json\/wp\/v2\/media?parent=14763"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.amaxperteye.com\/de\/wp-json\/wp\/v2\/categories?post=14763"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.amaxperteye.com\/de\/wp-json\/wp\/v2\/tags?post=14763"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}