客户案例研究

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AkzoNobel 通过采用 AMA 的 AR 解决方案将远程协作提升到全新水平

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1. 挑战

AkzoNobel, a Dutch paint and coatings multinational, has been pioneering a world of possibilities to bring surfaces to life for well over 200 years. The company is active in over 150 countries and has set sights on becoming the global industry leader.

AkzoNobel aimed to reduce travel costs and time, improve employee collaboration, and reinforce customers and suppliers’ relations. On top of that, travel restrictions and consecutive lockdowns during the COVID pandemic led to a growing need to accelerate AkzoNobel’s digital transformation.

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2. 解决方案

AkzoNobel selected AMA’s secure XpertEye software platform, combined with a RealWear head-mounted device, to connect people reliably and in real-time worldwide for various remote collaboration use cases. XpertEye provides AkzoNobel the ability to interact effectively without the need for costly and time-consuming travel.

XpertEye’s Assisted/Augmented Reality capabilities such as remote zoom, pointer in the video stream, documentation options or real-time screenshot annotations make the overall experience intuitive and highly interactive while assuring a straightforward knowledge transfer.

The robust RealWear head-mounted devices are easy to use, comfortable to wear, approved for use in hazardous areas, and can be voice-controlled for a completely hands-free experience.

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AkzoNobel 将 XpertEye 解决方案作为全球各分公司开展远程协作的标准工具。
AMA 是我们卓越的全球合作伙伴,它不仅提供硬件和软件,还提供高效的支持服务。

Michal Kopaczewski,数字架构师

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3. 结果

XpertEye 可用于以下用例:

• 虚拟现场参观
• 远程设备调试
• 质量审核
• 远程协助
• 远程故障排除和客户支持
• 远程培训
• 最佳实践分享

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